A.P. Financial Services UK Ltd, trading as Pella Associates, GW Financial Planning Services
What this means for you
Because A.P. Financial Services UK Ltd, trading as Pella Associates, GW Financial Planning Services has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
A.P. Financial Services UK Ltd, which traded under the names Pella Associates and GW Financial Planning Services (FRN 218973), provided pension advice, pension transfer services, and Self-Invested Personal Pension (SIPP) administration. The firm was declared in default by the Financial Services Compensation Scheme (FSCS) on 8 March 2024. Eligible customers may claim compensation of up to £85,000 for eligible pension-related investments through the FSCS protection scheme.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.