FSCS in-default register

Business Agent Ltd, trading as NextCrowd and NextFin

Declared in default13 May 2025FRN 669880

What this means for you

Because Business Agent Ltd, trading as NextCrowd and NextFin has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Business Agent Ltd, which traded under the names NextCrowd and NextFin (FRN 669880), provided investment advice and operated unregulated collective investment schemes. The Financial Services Compensation Scheme declared the firm in default on 13 May 2025. Eligible customers may claim compensation of up to £85,000 for losses relating to regulated investment business, though unregulated collective investment products typically fall outside FSCS protection.

Products this firm wrote

Investment adviceUnregulated Collective Investment Schemes (UCIS)

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.