Capital & Income Solutions Ltd
What this means for you
Because Capital & Income Solutions Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Capital & Income Solutions Ltd (FRN 462885), a UK-regulated firm providing pension advice, pension transfer services, and self-invested personal pension (SIPP) administration, was declared in default by the Financial Services Compensation Scheme on 19 June 2020. The firm offered advisory and administrative services relating to pension arrangements to retail clients. Eligible customers may claim compensation of up to £85,000 per eligible person in relation to pension-related products and services provided by the firm.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.