FSCS in-default register

Castle Financial Services (UK) Ltd

Declared in default20 November 2018FRN 448820

What this means for you

Because Castle Financial Services (UK) Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Castle Financial Services (UK) Ltd, authorised under FRN 448820, was declared in default by the Financial Services Compensation Scheme on 20 November 2018. The firm's specific product offerings cannot be determined from available records. Former customers may be entitled to FSCS compensation subject to the relevant product-category limits, though the absence of recorded product types prevents specification of applicable compensation thresholds.

Products this firm wrote

--

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.