FSCS in-default register

Archtrust Financial Services Limited

Declared in default6 February 2012FRN 179018

What this means for you

Because Archtrust Financial Services Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Archtrust Financial Services Limited, a UK-regulated financial services firm operating under Financial Services Register number 179018, was declared in default by the FSCS on 6 February 2012. The firm's specific product offerings cannot be determined from available data; however, eligible former customers may be entitled to FSCS compensation depending on the products held. The standard FSCS protection limits apply: £85,000 for deposits, investments, and mortgages, or 90% of losses without limit for insurance products.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.