FSCS in-default register

Stirling Associates (Cheltenham) Limited

Declared in default25 February 2014FRN 186674

What this means for you

Because Stirling Associates (Cheltenham) Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Stirling Associates (Cheltenham) Limited, registered under FRN 186674, was declared in default by the Financial Services Compensation Scheme on 25 February 2014. The firm's product offering types were not specified in available records. Former customers who held eligible investments, mortgages, or deposits with the firm may be entitled to FSCS compensation of up to £85,000 per product category.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.