Credit Connect Financial Services Limited formerly Credit Connect (Edinburgh) Limited
What this means for you
Because Credit Connect Financial Services Limited formerly Credit Connect (Edinburgh) Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Credit Connect Financial Services Limited, formerly Credit Connect (Edinburgh) Limited (FRN 305120), was declared in default by the Financial Services Compensation Scheme on 13 May 2011. The firm's product types are not specified in available records. Eligible customers may be entitled to FSCS compensation up to the applicable limits for their product category, though the absence of specified product data limits clarity on specific entitlements.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.