FSCS in-default register

Saltash Car Supermarket (formerly Pennycross Car Sales)

Declared in default24 October 2013FRN 309435

What this means for you

Because Saltash Car Supermarket (formerly Pennycross Car Sales) has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Saltash Car Supermarket, formerly trading as Pennycross Car Sales (FRN 309435), was declared in default by the FSCS on 24 October 2013. The firm's specific product offerings are not detailed in available records. Former customers may be entitled to FSCS compensation, though the applicable limits depend on the financial products involved in their individual claims.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.