FSCS in-default register

Excelsior Mortgage Solutions Limited

Declared in default3 June 2011FRN 310067

What this means for you

Because Excelsior Mortgage Solutions Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Excelsior Mortgage Solutions Limited, registered under FRN 310067, was declared in default by the Financial Services Compensation Scheme on 3 June 2011. The firm's product types are not specified in available records. Former customers may be eligible for FSCS compensation, though the specific limit depends on the financial products held at the time of default.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.