FSCS in-default register

Contact Insurance Limited

Declared in default3 October 2012FRN 468731

What this means for you

Because Contact Insurance Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Contact Insurance Limited (FRN 468731) has been declared in default by the FSCS as of 3 October 2012. The firm provided insurance products to customers in the UK market. Former policyholders may be entitled to FSCS compensation of up to 90% of their claim with no upper limit, in accordance with the scheme's insurance protection rules.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.