FSCS in-default register

Chiltern Financial Solutions Limited

Declared in default24 November 2014FRN 470100

What this means for you

Because Chiltern Financial Solutions Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Chiltern Financial Solutions Limited (FRN 470100) has been declared in default by the Financial Services Compensation Scheme as of 24 November 2014. The firm's product offerings cannot be determined from available records, limiting specification of the services it provided to customers. Former customers may be entitled to FSCS compensation, though the applicable limits depend on the product category under which their claim falls.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.