FSCS in-default register

John Coldwell Pensions & Investments Ltd

Declared in default23 February 2021FRN 434114

What this means for you

Because John Coldwell Pensions & Investments Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

John Coldwell Pensions & Investments Ltd, which traded as Prophecy Pensions and Investments Ltd (FRN: 434114), was declared in default by the Financial Services Compensation Scheme on 23 February 2021. The firm provided pension planning, insurance, and investment services to its clients. Former customers may be entitled to FSCS compensation of up to £85,000 for pension and investment products, and up to 90% of losses without a monetary cap for insurance products.

Products this firm wrote

Pensions, Insurance, Investments

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.