FSCS in-default register

Moneycall Ltd

Declared in default19 October 2016FRN 456592

What this means for you

Because Moneycall Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Moneycall Ltd (FRN 456592) has been declared in default by the FSCS as of 19 October 2016. The firm's specific product offerings cannot be determined from available records. Eligible customers may claim FSCS compensation, though the applicable limit depends on the product category involved in their claim.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.