Sterling Pension Management Ltd
What this means for you
Because Sterling Pension Management Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Sterling Pension Management Ltd, which traded as F E Wright (Pensions & Financial Planning) Ltd (FRN: 114862), provided pension advice, insurance products, and investment services to retail customers. The Financial Services Compensation Scheme declared the firm in default on 12 February 2021. Eligible customers with pension or investment claims may recover up to £85,000 per product type, while those with insurance products are entitled to 90% of their claim with no upper limit.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.