FSCS in-default register

Vintage Investment Services, trading as Vintage, Vintage Protect, Vintage Mortgages

Declared in default17 January 2023FRN 142806

What this means for you

Because Vintage Investment Services, trading as Vintage, Vintage Protect, Vintage Mortgages has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Vintage Investment Services, which operated under the trading names Vintage, Vintage Protect, and Vintage Mortgages (FRN 142806), provided pension advice, pension transfer services, and self-invested personal pension (SIPP) administration to UK customers. The Financial Services Compensation Scheme (FSCS) declared the firm in default on 17 January 2023. Former customers with eligible pension-related claims may be entitled to FSCS compensation of up to £85,000 per person.

Products this firm wrote

Pension advicePension transferSIPP administration

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.