FSCS in-default register

Willis of Alnwick Ltd

Declared in default2 June 2020FRN 311691

What this means for you

Because Willis of Alnwick Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Willis of Alnwick Ltd (FRN 311691), a UK-regulated financial services firm that handled payment protection insurance claims, was declared in default by the Financial Services Compensation Scheme on 2 June 2020. The firm had been authorised to provide claims management services related to PPI products. Eligible customers may be entitled to compensation of up to £85,000 under FSCS protection rules for deposit-based claims, depending on the circumstances of their individual cases.

Products this firm wrote

Ppi Claims

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.